Artist FAQ's

Thank you for your interest in applying to be a musician on As a musical artist with us, you will create completely original works based on the customer’s provided specifications. All orders are guaranteed within 2 weeks. There is also a rush option which guarantees an order within one week that you can decide if you are able to do. In order to provide our customers with a consistent experience and meet expectations, you must adhere to the order schedule that is provided in addition to all other policies. Please be sure to carefully review our Terms & Conditions.

Things to know before signing up with Custom Song:

Who can sign up?

  • Any talented singer/songwriter or band looking to earn additional income by creating completely original custom songs. Please note that only one person per band should create an account.
  • We know there are some rising young stars out there, but, you must be at least 18 years old to work with (sorry!). 
  • We do accept bands from all over the world, but please be aware that all songs must be performed in English unless there is a special request from a customer you are able to fulfill.

How does the process work?

  • A customer will submit the details of their custom song request to us and let us know which artist(s) they are interested in working with. If you are requested or an open song is available, you will receive an email notification letting you know there is a new order ready for you to claim. 
  • Once you accept an order, you will create custom lyrics based on the information the customer provided. Once the lyrics are complete, you will provide them to the customer for their approval and then, once approved, create the final custom song. If you need to talk to the customer during the process, you can message them through your Custom Song artist account or let us know how we can help with the order.

What are the song requirements?

  • Custom songs must match the criteria and information specified by the customer. The completed songs must be a minimum length of three minutes (0:03:00) and cannot include more than 25 consecutive seconds of music without lyrics. There should not be more than a total of 1 minute of music without lyrics.

What username can/should I use?

  • Create a unique username for your account. The only restriction is that it cannot be a trademarked word/phrase or an actual person’s name other than a person in the band. Keep in mind, that this username will be what the customers see so be unique and show your personality!

What are the expectations of a musician on Custom Song?

  • You are expected to create completely unique and original work. You are also expected to be professional when communicating with customers and to always use appropriate language and images in any materials you supply to us or our customers.

How and when do I get paid?

  • You will be paid via PayPal within 30 days of completing a custom song for an order. Please be sure to provide a payment email address associated with a PayPal account.
  • For more details on the payment structure, please see the Terms & Conditions.
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