Privacy Policy

We understand the importance of your privacy and are strongly committed to protecting the information that you may provide as you access and use the services available on CustomSong.com (the "Site"), including the account registration pages of the Site. In this written Privacy Policy, Site describes the scope and breadth of our commitment to privacy. Site may, in its discretion, amend this Privacy Policy from time-to-time. Any material changes to our policy will be reflected on this page, so that you remain informed about the information we collect and how we use it. By exploring and using this Site, and by submitting information as you use this Site, you agree to Site's use of such information as described herein. Site may contain links to external sites, which sites are not governed by this privacy policy, and Site does not take responsibility for the privacy practices of any third party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.

Information that we collect, and how we use it
Site collects information from our users when they register as a customer or artist on Site, when they use the tools provided by the Site, when they place an order, when they sign up to receive our newsletter or contact us via the website. Some of our Site's registration, account setup, purchase and other forms may ask users to give us contact information, unique personal identifiers, financial information, subject areas of interest and/or demographic information. We may use this data to tailor the visitor's experience at our Site. We sometimes aggregate demographic information, and the types of systems and browsers of users for internal purposes, so that we may better understand the user population of our Site, identify subject areas of interest, and determine whether the Site is designed to work with the computer settings of a majority of our visitors. Site also may conduct user surveys on the Web, which usually are intended to provide Site with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like. Site uses the information gathered from such surveys to improve our web content, navigation, and overall visitor experience. We will not sell, share, or rent or otherwise make available any information the user has specified to keep private to other parties, except that we may disclose the information to third parties who perform services on our behalf in connection with the Site and have a need to access the information in connection with those services. In addition, Site may disclose contact information for you in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to Site. Our Site provides users the opportunity to opt-out of receiving promotional communications from us at the point of registration.

Email addresses
We may collect email addresses at the point of account registration, purchase, newsletter sign up or other use of the site, of users who wish to receive email notification of promotions and news, and of those who send us email messages. We will not, however, share any email addresses with any third party who is not an authorized user of the website or send unsolicited email to any of the addresses we collect. Your email address, phone number and other personal information may be shared with any party directly related to your order or account as indicated by the use of Site.

Cookies
Site may use browser cookies on this Site to keep track of your visit to our Site. A "cookie" is a small amount of data that is sent from a Web server to your browser and stored on your computer's hard drive. Use of cookies may allow Site to provide a higher quality, more relevant, customer experience. Use of cookies may also allow Site to automate entry into password-protected portions of the Site so that you will not need to re-enter your password each time you visit our Site. We may also use cookies to track user interaction with the site. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or a help screen to learn more about these functions. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies.

Security processes
Site has in place technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized employees, clients, partners and contractors will have access to any data provided by you that has been specified as private by the user, and that access is limited by need. Each employee, partner or contractor having access to any personally identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally identifiable information, Site cannot guarantee that your personally identifiable information will not become accessible to unauthorized persons. When our registration and purchase form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software - SSL.

Links to other websites
Site is not responsible for the privacy practices or the content of any websites outside of our domain to which we link from this Site.

Surveys & Contests
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Communication Through Site
If a user elects to use the share, email or any other communication service available on Site we will automatically send the communication specified one time. The information is stored for the sole purpose of sending this one-time email and for recording communications related to an order. A user or recipient of our communication services available through the site may contact us at any time to have personal information removed from our database. A user should not provide any confidential information that is to remain private when using the communication services available on Site.

Special Offers
Registered users will occasionally receive information on products, services, special deals, and newsletters. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Compliance with law
Site complies with applicable privacy laws and regulations and may be compelled to surrender personal user or customer information to United States or other legal authorities without express user consent if presented with a court subpoena or similar legal order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of this Site or a violation of any restrictions on use of materials provided in or through this Site, we may disclose personal user information to our affected business partners or legal authorities.

Children
This website is not designed for and does not intentionally target or solicit to children 18 years of age and younger.

Choice/Opt-out
Users who no longer wish to receive Site newsletters or promotional email notices may opt-out of receiving these communications by replying to the newsletter or promotional notice with "unsubscribe" in the subject line of the email, or by contacting us through the Site.

Use of Site
Your access to and use of the Site are subject to certain terms and conditions, which are summarized in our Terms and Conditions for Customers and Terms and Conditions for Artists.

Contact us
If you have any questions about this privacy policy, or practices as we operate this Site, please contact us.